Microsoft Dynamics 365

Microsoft Dynamics CRM is a powerful business solution, designed to make you more productive and grow your business through a flexible platform for customer relationship management (CRM) and enterprise resource planning (ERP).


Dynamics Features & Benefits:

Microsoft Gold Partners

Etain are a Microsoft Certified Gold Partner with competencies including Portals and Collaboration, Web Development and Software Development.

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We work with you to fully customise Microsoft Dynamics CRM, ensuring your business objectives, strategy and measurability are deliverable in a way that suits you. We understand that no two organisations are the same, so through consultation and a thorough understanding of your business, our team of expert developers will dedicate their time and passion to the design of a solution based on your unique set of requirements.

Smarter Process Management

Most businesses today manage a series of processes to support their operations. Dynamics CRM allows you to build a framework to manage these processes, walking users and executing automated steps to ensure successful completion of each business operation.

Smarter Pipelines

Keeping track of potential customers from prospect through to completed sale can be difficult. Dynamics CRM pipeline management provides your business with an efficient system to manage this process. From marketing lists, through the sales process to completion, using Dynamics CRM you will have the ability to capture the information you require at each step.

Smarter Relationship Management

By having a single source capturing all client engagements it gives you the power to fully understand your client relationships and chose the best approach for future engagements. Manage service requests from start to finish using case management. By holding all information relating to a request at a single point, cases can easily be picked up by different users who will see a full history of the request, allowing more efficient resolution and ultimately better service to your customers.

Dynamics 365 Plans

Depending on your service plan and version Dynamics 365 offers a wide range of powerful applications designed to help you engage and and communicate securely.

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Applications Available:

  • Finance & Operations
  • Retail
  • Talent
  • Sales
  • Customer Service
  • Project Service Automation
  • Field Service 
  • Marketing
  • Microsoft Social Engagement
  • Microsoft Relationship Sales
  • AI for Sales
  • Remote Assist
  • Layout
  • PowerApps for Dynamics 365
  • Flow
  • Power BI

For more information on Microsoft Dynamics Plans contact us here or call us on 028 90 87 22 22

Want to discuss your project?

If you would like to discuss your requirements or sound out a few ideas just drop us an email using the contact form below.

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